A cikin Windows 10, wasu samfurori bazai yi aiki daidai ba ko ba za a saka su ba. Alal misali, wannan zai iya faruwa da Kaspersky Anti-Virus. Akwai matsaloli da yawa ga wannan matsala.
Daidaita kurakuran shigarwa na Kaspersky riga-kafi akan Windows 10
Matsaloli da ke kafa Kaspersky Anti-Virus yakan taso ne daga gaban wani anti-virus. Haka kuma yana yiwuwa cewa kun kuskure ko kuma ba a saka shi daidai ba. Ko kuma tsarin zai iya kamuwa da cutar da ba ta da izinin shigar da kariya. Yana da kyawawa cewa Windows 10 an shigar sabunta KB3074683inda Kaspersky ya zama jituwa. Nan gaba za a bayyana cikakken mafita ga matsalar.
Hanyar 1: Complete kau da riga-kafi
Akwai yiwuwar cewa ba a taɓa kawar da tsohon kariya ba. A wannan yanayin, kana buƙatar yin wannan hanya daidai. Haka kuma yana yiwu cewa kana shigar da samfurin riga-kafi na biyu. Yawancin lokaci Kaspersky ya nuna cewa ba shi ne kawai wakili ba, amma wannan bazai faru ba.
Kamar yadda aka ambata a sama, kuskure zai iya haifar da Kaspersky wanda ba daidai ba. Yi amfani da mai amfani na Kavremover na musamman don tsaftace OS daga sassa na shigarwa mara kyau.
- Saukewa kuma bude Kavremover.
- Zaɓi riga-kafi a jerin.
- Shigar captcha kuma danna "Share".
- Sake yi kwamfutar.
Ƙarin bayani:
Yadda za'a cire Kaspersky Anti-Virus gaba ɗaya daga kwamfuta
Cire riga-kafi daga kwamfuta
Yadda za a kafa Kaspersky Anti-Virus
Hanyar 2: Ana wanke tsarin daga ƙwayoyin cuta
Kwayar cuta zata iya haifar da kuskure yayin shigarwar Kaspersky. Wannan yana nuna kuskure 1304. Har ila yau bazai fara ba "Wizard na Shigarwa" ko "Wurin Saita". Don gyara wannan, yi amfani da samfurin antivirus mai ɗaukar hoto, wanda yawanci ba sa barci a cikin tsarin aiki, saboda haka yana yiwuwa cutar za ta tsoma baki tare da dubawa.
Idan ka gano cewa tsarin yana kamuwa da cutar, amma ba za ka iya warkewarta ba, tuntuɓi gwani. Alal misali, a cikin Kaspersky Lab Technical Support Service. Wasu samfurori masu banƙyama suna da wuya a shafe gaba ɗaya, saboda haka zaka iya buƙatar shigar da OS.
Ƙarin bayani:
Duba kwamfutarka don ƙwayoyin cuta ba tare da riga-kafi ba
Ƙirƙirar ƙirar fitarwa tare da Kaspersky Rescue Disk 10
Wasu hanyoyi
- Mai yiwuwa ka manta ya sake fara kwamfutarka bayan cirewa kariya. Dole ne a tabbatar cewa shigarwa da sabon riga-kafi ya ci nasara.
- Matsalar na iya zamawa a cikin fayil ɗin mai sakawa kanta. Gwada sauke wannan shirin daga shafin yanar gizon.
- Tabbatar cewa version anti-virus ya dace da Windows 10.
- Idan babu wani hanyoyin da aka taimaka, to, zaku iya kokarin ƙirƙirar sabon asusu. Bayan tsarin reboots, shiga cikin sabon asusun kuma shigar Kaspersky.
Wannan matsala ta faru sosai da wuya, amma yanzu ku san abin da dalilin kurakurai a lokacin shigarwa na Kaspersky zai iya zama. Hanyoyin da aka jera a cikin labarin suna da sauƙi kuma yakan taimaka wajen rinjayar matsalar.
